Monday, June 14, 2010

Brake time!

Technician: "Your rear brakes are at 75 percent."
Me: "At my last diagnostic check in February, they were at 95 percent. Could they have worn out so fast?"
Technician: "You could say they're at 95 percent. There's hardly any wear at all, really."

2 comments:

Mustang Bobby said...

Sounds like the technician is new at the "upsell" game.

Ian McGibboney said...

It'd be pretty hard to upsell me anyway, given how much I know about my car and where I stand with its parts.

I did notice that, after this exchange, they determined that nothing was wrong with the car but the particular brake pads I went in there for. That almost never happens. Actually makes me want to go back there.