Monday, June 14, 2010

Brake time!

Technician: "Your rear brakes are at 75 percent."
Me: "At my last diagnostic check in February, they were at 95 percent. Could they have worn out so fast?"
Technician: "You could say they're at 95 percent. There's hardly any wear at all, really."


Mustang Bobby said...

Sounds like the technician is new at the "upsell" game.

Ian McGibboney said...

It'd be pretty hard to upsell me anyway, given how much I know about my car and where I stand with its parts.

I did notice that, after this exchange, they determined that nothing was wrong with the car but the particular brake pads I went in there for. That almost never happens. Actually makes me want to go back there.